Privacy Policy

(Updated July, 2019)

 

This Privacy Policy explains our use of information collected through the operation of MediOrbis.com, MDOrb.com, MsmdCare.com, MySpecialistMD.com, and any successor websites thereto (collectively, the “Website”), and the mobile application MediOrbis, or MySpecialistMD or MDOrb (collectively, the “App”).

MediOrbis (“we,” “us,” “our”) respects your privacy and is committed to protecting your personally identifiable information. We have adopted this Privacy Policy to explain what information may be collected on the Website and the App and how such information may be used and/or shared with others. This Privacy Policy is subject to the Terms of Use posted on the Website (“Website Terms of Use”). Please return to this Privacy Policy from time to time, as it may be amended without notice. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. Each time you use the Website, you should check the date of this Privacy Policy (which appears above) and review any changes that have been made since your last visit.

Our Privacy Policy Regarding Your Non-Medical Personal Information

 

1.  Your Information and How We Use It

 

The Website and App collect two kinds of information: (1) information that personally identifies you (including, but not limited to, your personal health information “PHI”); and (2) information that does not personally identify you, but may be aggregated with other users.

 

We collect Personal Information that is provided by Website and App users. “Personal Information” may include your name, address, telephone number, credit or debit card information, e-mail address, date of birth, IP address and the last four digits of your Social Security number. Personal Information is collected when you as user of the Website provide this information, and is not obtained by any other means.

 

In some instances, we may obtain other people’s names, mailing addresses, telephone and email addresses that you may choose to provide as part of the Website and App functionality allowing you to share your information. You are in control of what information about other people is provided to us, and other than communicating with these other people as part of the functioning of the Website and App and pursuant to your instructions, we do not independently obtain information about other people and associate such information with you.

 

As a general policy, no Personal Information is automatically collected from your visit to the Website or use of the App. However, for optimal use, you should provide us with certain information about yourself. Such information may include contact information (such as your name and e-mail address), and other information as may be required for the functions of the Website. The Personally Information you submit will be used to carry out your requests and respond to your inquiries. It may also be used by us or shared with our affiliate and their respective parents, subsidiaries, affiliates, joint ventures, sponsors and partners, to provide you with additional products and/or services. It may also be used by us or shared with a third party associated in providing services to you upon your explicit consent. You may always direct us (by contacting us at one of the addresses listed below) not to share your Personal Information with these parties or not to use your Personal Information to provide you with additional products and services.

Except as provided herein, your Personal Information will not be provided to any third parties.

 

From time to time, we may collect non-personally identifiable information from you through the standard operation of our servers. Such information can include the type of browsers being used, the operating system you are using, and the number of users that visit a specific page on the Website and the character and duration of such visits. This information may be used to help analyze Website traffic and improve our services. We may also aggregate such information to create statistical data and sell or otherwise share it with potential advertisers, partners, affiliates and other third parties. At no point, however, will the aggregated information personally identify you.

 

We reserve the right to disclose any personally identifiable or non-personally identifiable information if we are required to do so by law or if we reasonably believe that such action is necessary in order to (a) fulfill a government request; (b) conform with the requirements of the law or to comply with legal process served on us; (c) to protect or defend the legal rights or property of MediOrbis, the Website, the App or users; or (d) in an emergency to protect the health and safety of users or the general public.

 

2.  Cookies

 

“Cookies” are small text files from a website that are stored on your hard drive. These small text files make using a website more convenient by saving your passwords and preferences for you, by storing information such as the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; and the URLs which lead you to and around the Website including the date and time. Cookies themselves do not contain any personally identifiable information. We may analyze the information derived from these cookies and match such information with data provided by you or another party. We may provide our analysis and certain non-personally identifiable information to potential partners, advertisers (who may use this information to provide advertisements tailored to your interests) or other third parties, but we will not disclose any personally identifiable information, except as provided in this Privacy Policy. You can have the option of deciding whether or not to accept a cookie by resetting your browser to notify you whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive. Please note, however, that some parts of the Website will not function properly or will be considerably slower if you refuse to accept a cookie or choose to disable your cookies settings. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Website without providing this information. You are welcome to use the Website if you use such software but we will not be able to offer you our personalized services.

 

3.  Keeping Your Information Secure

 

Keeping your Personal Information secure is one of our most important responsibilities. We value your trust and handle Personal Information with care. We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Policy. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these standards and procedures. Please be advised, however, that while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.

 

4.  Keeping Your Information Accurate

 

Keeping Personal Information accurate and up-to-date is very important. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. If you do not want your personal information used by us as provided in this Privacy Policy, you should not use the Website or the App. You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also update any personal information you have submitted by contacting us using the contact information listed below or through the Contact Us link provided on the Website.

 

If you have registered and desire to delete any of your registration information you have provided to us from our systems, please contact us using the Contact Us link on the Website or the App. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Website or the App from our servers.

 

When you sign up to receive email communications from us, including our email newsletters, you can choose to opt out of receiving additional newsletters or other email communications from us or our advertisers or sponsors by either of the following methods: You can unsubscribe from an email newsletter by following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails, or you can log in to the Website or the App and uncheck the newsletters you no longer wish to receive under the “My Profile” section. If you decide that you would prefer not to receive personalized email or secure electronic messages from us, you may also "Opt-out" of the service by clicking on the settings tab on your home page and changing your email preference or following the unsubscribe instructions included in each email.

 

All promotional emails that we send with opportunities or offers or informational materials from us on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from us unless you re-subscribe.

 

5.  Children’s Privacy Policy

 

The Website and the App do not knowingly market or collect information from children under 13. If you are under 13, please do not provide any Personal Information to us. If we become aware that we have inadvertently collected any Personal Information for a child under 13 years of age, that info will be deleted immediately from our records upon discovery.

 

6.  Certain Business Changes

 

As we continue to develop our business, we may sell or purchase assets. If another entity acquires MediOrbis or all or substantially all of our assets, personally identifiable information, non-personally identifiable information, and any other information that we have collected about the users of the Website will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against MediOrbis, all such information may be considered an asset of MediOrbis and, as such, may be sold or transferred to third parties.

 

7.  Other Sites

 

The Website and the App may contain links to other web sites or apps that are not controlled or maintained by MediOrbis; however, we are not responsible for the privacy practices employed by these other platforms. We encourage you to note when you leave the Website or the App and to read the privacy statements of such other platforms before submitting any personally identifiable information. This Privacy Policy applies solely to information collected through the Website or the App.

 

  1. California Residents

 

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your Personal Information to us, you may request information about our disclosures of certain categories of Personal Information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email by using the Contact Us link on the Website or the App.

 

 

Our Privacy Policy Regarding Your Personal Health Information

 

Your Rights

When it comes to your Personal Health Information ("PHI"), you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

Ask us to correct your medical record

Request confidential communications

Ask us to limit what we use or share

Get a list of those with whom we’ve shared information

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

File a complaint if you feel your rights are violated

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

In the case of fundraising:

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

 

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

 

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

 

Example: We give information about you to your health insurance plan so it will pay for your services.

 

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Contact Us

 

If you have questions or comments about our privacy practices, or if you wish to review or amend any Personal Information you have provided, you can contact us at the following e-mail address: support@mediorbis.com. Your e-mail address will be added to the personally identifiable information we maintain about you.

 

If you would like to contact us via mail, please write us at: Attn: Privacy Officer MediOrbis, LLC, 30575 Bainbridge Road Suite 200, Cleveland, Ohio 44139